Radisson^®, one of the world’s leading, full-service global hotel companies, manages, operates, and franchises more than 420 hotels and resorts in 73 countries. Radisson is committed to providing vibrant, contemporary hospitality characterized by a unique Yes I Can! service philosophy.

 

The Radisson brand is comprised of first-class hotels with a range of World of Radisson features that are empathetic to the challenges of modern travel, including the 100% Guest Satisfaction Guarantee.

Radisson includes more than 420 locations in 73 countries.

 

Radisson has 90 hotels in the contracted pipeline and plans to grow the portfolio to at least 600 hotels by 2015. The growth strategy includes the development of flagship properties in the top five U.S. cities and a global focus on adding key hotels in major cities, airport gateways, leisure destinations and other important locations.

 

As part of Carlson Hotels’ Ambition 2015 plan, Radisson has launched a comprehensive strategy for its Radisson brand to position the brand to deliver vibrant, contemporary and engaging hospitality characterized by the Yes I Can! service philosophy.

 

The positioning is being supported by a series of innovations including new room concepts, new restaurant concepts and a series of new service concepts focused on the guest experience. Of the five room concepts, two are upscale – “Urban” and “Ocean”, and three are upper upscale – “Naturally Cool”, “And Relax” and “NY Mansion House”. The two new restaurant concepts are Filini which will offer an upscale, sophisticated Italian cuisine and rbg which is a bar-and-grill concept featuring an inviting, contemporary setting.

 

 

As part of its focus on total guest satisfaction, Radisson offers one of the hospitality industry’s most dynamic guest relations training programs called Yes I Can! This program translates the core of the company’s service philosophy for hospitality excellence to the front-line service employees in Radisson operations worldwide. 

Carlson Hotels recently announced a reorganization and new global management team.  The streamlined global structure is designed to support Carlson Hotels renewed commitment to developing their current brand portfolio.

Radisson is headquartered in Minneapolis, Minn.

Radisson has grown from its home country of the United States to become a global leader in the hospitality industry by entering into management agreements, licensing and through embracing partnerships with existing hotel management companies. 

 

Radisson is one of the fastest growing brands in the industry, opening 270 hotels in 20 years and planning more than 600 hotels by 2015. Radisson opened the first American-managed hotel in Moscow and today is a leader in hospitality throughout Europe, the Middle East and in key emerging markets in Asia Pacific including China and India.